A tooltip is shown for actions that support keyboard shortcuts.

Windows


Ctrl + alt + n: compose new email

Ctrl + alt + c: Claim conversation

Ctrl + alt + t: Open transfer

Ctrl + enter: Send reply

/: open search

Ctrl + alt + m: Toggle mute on current call

Ctrl + alt + h: Toggle hold on current call

Ctrl + alt + a: Accept conversation offer

Ctrl + alt + r: Reject conversation offer

Ctrl + alt + w: Toggle presence (Working/Away)

Mac

Ctrl + option + n: Compose new email

Ctrl + option + c: Claim conversation

Ctrl + option + t: Transfer conversation

Ctrl + enter: Send reply

/: Open search

Ctrl+ option + m: Toggle mute on current call

Ctrl + option + h: Toggle hold on current call

Ctrl + option + a: Accept conversation offer

Ctrl + option + r: Reject conversation offer

Ctrl + option + w: Toggle presence (Working/Away)